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Conduct IKME Research, monitoring and evaluation

Iin South Africa not much research has been conducted. The centre conducts research in these areas alone or with other centres in the country. Monitoring and evaluation is important in measuring progress in this area in the country.  Monitoring and evaluation of IKME activities will be facilitated or conducted by the centre alone or in collaboration with other centres.

Research and development

Commissioned and non-commissioned studies

  • Informatics
  • Web & portal development
  • KM standards & benchmarking
  • Information services / distribution / dissemination
  • Monitoring & evaluation in general and support
  • Informatics, knowledge management & knowledge economy M & E
  • Knowledge Economy research

Knowledge Management Standards and Benchmarks

Standards development  and standardization in the area of Informatics and knowledge management is important to be able to ensure quality through out the country.  Standards are crucial for comparative purposes, integration and interoperability. 

Currently there is no standard generating body in this area and the centre may facilitate for such development and or may develop standards or lead such processes  in collaboration with the South African Bureau of Standards (SABS). The centre may organize for the development of new standards within South Africa or import standards and customize for South Africa. SABS will be involved in these processes.



Lack of a dedicated institution to measure economic gains due to ICT, KM and KE
The dearth of documented evidence on the economic achievements attained by the mass development and implementation of ICT in the country is a problem. The reason for this scant evidence is because there is no institution that is dedicated to measuring the gains. Also, information has not been used widely to generate economic gains in the past. 

As a result, it is not clear to most South Africans whether the investment made in information creation, ICT and KM have shown any tangible social and economic gains.  KM is new and emerging in South Africa, perhaps as a result of the global influence surrounding the knowledge economy.  KM is recognised as being key to economic development, but there is no standard definition of the concept – maybe because KM is such a new discipline. In South Africa, knowledge assets  lack coordination.  It is this gap that the centre proposes to address.

The concept of "informatics" is inherent to KM.  Informatics is the term that is used to explain the connection of "technology" with information, creating much synergy. Information is the foundation of knowledge creation – very little knowledge can be created without information. Knowledge is the combination of "book knowledge" with what is "in the environment" or "in people’s heads" and not research information only.

Informatics is the science that studies the collection, collation analysis, use, flow and processing of data and information and the development, implementation of ICT-related systems of information that is applied to medicine, health care,  public and other sectors.

Knowledge Management (KM)
Knowledge management can be defined as the capturing, organising, packaging, disseminating, knowledge asset development and storing of rule-based knowledge and experiences of individual workers and groups (tacit knowledge) within an organisation and organisations; making this information available to others in general public organisations and using its knowledge product for economic purposes.  KM is used for: process management, organisational management and product/asset development leading to economic development.



CIKMKE conducts research in Knowlege Management, Informatics and the Knowledge Economy in South Africa. Monitoring and evaluation is therefore important in measuring progress in these areas in the country.